Resident & Family Portal

Family Portal: Strengthening Connections & Elevating Engagement

Empower families to be an integral part of their loved one’s journey. Welbi’s Family Portal bridges the distance, offering a transparent and engaging way for families to stay informed, connected, and involved in daily life—reinforcing a community built on care and trust.

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Real-Time Updates & Insights

Stay Connected with Daily Life

Families receive updates on their loved one’s daily activities and events. From seeing participation in community programs to celebrating special moments, the portal provides a live window into the resident’s day-to-day experiences, ensuring families never miss a beat.

Self-Service for Families

Transparent Communication Builds Trust

Welbi makes it simple for families to access the information they need, when they want it, without interrupting care staff. Families can appoint a family administrator to manage access for other family members without additional support from floor staff.

Empowered Engagement & Participation

Join the Celebration, Anytime, Anywhere

Families can participate in upcoming events and share in the special moments that define their loved one’s journey. Accessible via both app and web, the portal offers the flexibility and convenience needed for families to feel continuously connected, no matter where they are.

Streamlined for Your Community

Enhance Care Without Adding Complexity

The Family Portal seamlessly integrates with Welbi’s existing data systems, eliminating the need for extra updates or separate apps. This streamlined approach not only supports family engagement but also reduces administrative workload—allowing your team to focus on delivering person-centered, resident-first care.

Empower families, showcase your culture of care, and build a stronger community—one meaningful connection at a time.

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